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FAQs

Table of Contents

1. Where are you located?
2. Do you carry insurance?
3. How long have you been in business?
4. Do you work by contracts?
5. When are payments due?
6. When can you do the job?
7. When you start a job, do you continue until completion?
8. How will you protect my property?
9. How is clean-up handled?
10. Do you inspect each job upon completion?

1. Where are you located?

Our office and warehouse is located as 232A Goldrush Road, Lexington, KY 40503. Please feel free to stop by our office during business hours 9:00am to 4:30 pm Monday to Friday to visit our showroom.

2. Do you carry insurance?

Yes, Odessa Roofing and Repair carries full worker compensation and liability insurance required by the State of Kentucky.

3. How long have you been in business?

Kinney Evans started and incorporated Odessa Roofing and Repair in 1988.

4. Do you work by contracts?

Yes, a written proposal is signed by both parties before the start of every job.

5. When are payments due?

Upon your approval we require a deposit of 1/3 to schedule the job, 1/3 upon start of job and balance upon completion and your approval.

6. When can you start the job?

Upon approval of the contract you will be given an approximate start date in writing however, please remember that we are dependant upon weather conditions which can sometimes cause delays however we will make contact with you several times during the process to update you on start dates.

7. When you start a job, do you continue until completion?

Yes, once we start a job, we will continue with that job until is it complete.

8. How will you protect my property?

Yes, we tarp the side of the home, and cover all shrubbery and flower beds.

9. How is clean up handled?

After each work day and upon completion the job site will be cleaned and debris will be removed we will also run a magnet to pick up nails.

10. Do you inspect each job upon completion?

Yes, upon completion our foreman will do a final inspection with the homeowner to answer any question you may have regarding your job and to make sure you are completely satisfied with the work we have done

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